Return Policy

We want you to be completely satisfied with your purchase. If something isn’t right, we’re here to help.

30-Day Returns

You have 30 days from the date of delivery to request a return. To be eligible, items must be:

Unused and in the same condition you received them
In their original packaging

How to Start a Return

Email us at waterpolousa61@gmail.com with your order number and the reason for your return. We’ll respond within 1–2 business days with instructions.

Damaged or Defective Items

If your item arrived damaged or defective, please contact us within 7 days of delivery with a photo of the issue. We’ll send a replacement or issue a full refund at no extra cost to you.

Non-Returnable Items

Items marked as final sale
Items returned after the 30-day window
Items that show signs of use or damage not caused by us

Refunds

Once we receive and inspect your return, we will notify you of the approval status. Approved refunds are processed within 5–7 business days to your original payment method.

EU Customers – 14-Day Cooling-Off Period

If you are located in the European Union, you have the right to cancel or return your order within 14 days of receiving it, for any reason and without justification.